Agreement to Terms

By accessing our website or engaging Moser Research LLC ("we," "us," or "our") for services, you agree to these Terms of Service. If you do not agree, please do not use our website or services.

Services Description

Moser Research provides AI consulting, business automation, and operations optimization services for small businesses. Our services include:

Operations Audits and process documentation
Business automation design and implementation
AI system configuration and deployment
Ongoing reliability and support retainers

Consulting Engagements

Scope of Work

All consulting engagements will be defined in a written proposal or statement of work that outlines deliverables, timeline, and pricing. Work begins only after mutual agreement on scope.

Client Responsibilities

Clients agree to:

Provide accurate and complete information about their business operations
Grant necessary access to systems and data required for the engagement
Respond to requests for information in a timely manner
Designate a primary point of contact for the project

Payment Terms

Payment terms are specified in individual proposals. Generally:

Operations Audits: Payment due before work begins
Automation Projects: 50% deposit, 50% upon completion
Retainers: Monthly payment due at the beginning of each service period

AI and Automation Deliverables

Ownership

Upon full payment, clients own the custom configurations, workflows, and documentation we create for their specific business. We retain ownership of our general methodologies, frameworks, and tools.

Third-Party Services

Our solutions often integrate with third-party services (e.g., OpenAI, Twilio, QuickBooks). Clients are responsible for:

Maintaining their own accounts with these services
Paying any associated subscription or usage fees
Complying with third-party terms of service

AI Limitations

AI systems are powerful but not infallible. We design for reliability, but clients acknowledge that:

AI outputs should be reviewed for critical decisions
Systems may require ongoing tuning and adjustment
Performance depends partly on data quality and system access

Confidentiality

We treat all client business information as confidential. We will not disclose your proprietary information to third parties except as required to deliver services (e.g., integrating with your existing tools) or as required by law.

Limitation of Liability

To the maximum extent permitted by law, Moser Research's liability for any claim arising from our services is limited to the amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

Warranties

We warrant that our services will be performed in a professional manner consistent with industry standards. We do not warrant that AI systems will be error-free or that specific business outcomes will be achieved.

Termination

Either party may terminate an ongoing engagement with 30 days written notice. Upon termination:

Client pays for work completed to date
We provide all deliverables completed to that point
We assist with reasonable transition activities

Website Use

You may use our website for lawful purposes only. You agree not to:

Attempt to gain unauthorized access to our systems
Use automated tools to scrape content
Interfere with website functionality
Misrepresent your identity or affiliation

Intellectual Property

All content on this website—including text, graphics, logos, and blog posts—is owned by Moser Research LLC and protected by copyright law. You may not reproduce or distribute our content without permission.

Governing Law

These Terms are governed by the laws of the State of Missouri. Any disputes will be resolved in the courts of St. Louis County, Missouri.

Changes to Terms

We may update these Terms periodically. Continued use of our website or services after changes constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Contact us at:

Moser Research LLC
Email: [email protected]
Location: St. Louis, MO